Global Sourcing Will Rock Your World. Are You Ready?

I see change ahead. Big change.

For so long, I have heard people say that “cost is not a differentiator”. Those same people are quick to point our how instead it’s a quality issue or an expertise issue. Maybe in a good market. In a climate as unsettled as this, let’s see how true that holds and how ready some clients will be to flip that premise around. The quality and expertise becomes the given – the price becomes the battle field. And let’s see just how much more interested clients are going to become in macro-level cost reduction – not just a nibble around the edges.

To achieve our destiny as an outsourcing industry, we may all have to dig deeper than any of us have done to date.